Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Overview

Shuk Yin Limited operates clothinggnqj.com as an online womenswear retail store. This Privacy Policy sets out which personal data Shuk Yin Limited collects, the reasons that data is collected, the manner in which the data is used, and the choices each customer holds over the data. A customer who creates an account, places an order, subscribes to marketing messages, or browses clothinggnqj.com accepts the practices described in this document. A customer who does not accept these practices should not use clothinggnqj.com.

Information We Collect

Shuk Yin Limited collects contact and identity data at the point of order or registration. This data comprises the customer's full name, email address, telephone number, billing address, and shipping address.

Account data comprises login credentials, order history, saved size preferences, wishlist items, and return requests. Transaction data comprises the order reference, the garments purchased, the order value, the selected delivery method, and the delivery status. Transaction data does not comprise payment card details.

Technical data comprises the IP address, browser type, device type, operating system, referring web address, pages viewed on clothinggnqj.com, and the time spent on each page. Communication data comprises messages sent to the customer service team, product reviews, and sizing enquiries. Marketing preference data comprises newsletter subscription status and the categories of womenswear a customer has selected for updates.

How We Use Your Information

Shuk Yin Limited uses personal data to process and fulfil orders, arrange delivery with courier partners, manage returns and refunds, and issue order confirmations and dispatch notifications. Personal data supports the creation and administration of customer accounts, the storage of size and fit preferences, and the retrieval of past orders.

Personal data is used to answer customer service enquiries, resolve delivery issues, and manage refund disputes. Personal data supports fraud screening, the detection of unauthorised account access, and the protection of clothinggnqj.com against misuse.

Personal data is used to analyse store performance, measure the popularity of womenswear categories, and improve navigation and product presentation. With consent, personal data is used to send marketing messages about new arrivals, seasonal edits, and promotional offers. Personal data is used to meet tax, accounting, and consumer protection obligations that apply to Shuk Yin Limited.

Payment Security

All payment transactions on clothinggnqj.com are processed by third-party payment gateways. Full credit card numbers, expiration dates, and security codes are entered directly into the payment gateway interface and are never transmitted to, stored by, or made accessible to Shuk Yin Limited. Shuk Yin Limited does not retain payment card details in any database, order record, invoice, or customer file. The payment gateway returns a transaction reference and a payment status confirmation, and Shuk Yin Limited uses that reference solely to match the payment to the corresponding order. Each customer should review the privacy policy of the relevant payment gateway provider before completing a transaction.

Cookies and Similar Technologies

Shuk Yin Limited uses strictly necessary cookies to maintain the shopping bag, preserve the checkout session, and verify account login. Performance cookies record page views and load times so that clothinggnqj.com can be tested and improved. Functionality cookies remember the selected language, currency, and saved size preferences. Advertising cookies measure the performance of marketing campaigns and limit the number of times a garment is shown to the same visitor.

A customer can block or delete cookies through browser settings. Blocking strictly necessary cookies prevents checkout from completing and prevents account login from functioning.

Sharing of Information

Shuk Yin Limited shares the customer name, shipping address, and telephone number with courier partners for the sole purpose of delivering orders. Payment gateways receive the data required to authorise and settle a transaction. Email and marketing platforms receive the email address of each subscribed customer. Analytics providers receive technical data used to measure store performance. Information technology providers receive data required to host and maintain clothinggnqj.com. Professional advisers receive data required to resolve legal, tax, and accounting matters. A competent authority receives data where disclosure is required by applicable law. Personal data may transfer to a successor entity in the event of a merger, acquisition, or sale of business assets. Shuk Yin Limited does not sell personal data to third parties.

Data Retention

Order and transaction records are retained for the period required by applicable tax and accounting law. Account data is retained while the account remains active and is deleted following an account closure request, subject to any legal retention obligation. Marketing data is retained until the customer withdraws consent. Customer service correspondence is retained for the period required to resolve the enquiry and any related claim.

Your Rights and Choices

A customer may request access to personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, and a portable copy of data. A customer may withdraw marketing consent at any time by selecting the unsubscribe link in any marketing email or by contacting [email protected]. A customer may lodge a complaint with the data protection authority in the relevant jurisdiction. Requests are submitted to [email protected] and are answered within the period required by applicable law.

Data Security

Shuk Yin Limited applies encryption of data in transit, role-based access controls, and restricted staff access to customer records. Access to personal data is limited to personnel who require that data to perform their duties.

Children's Privacy

clothinggnqj.com is intended for customers aged sixteen years and older. Shuk Yin Limited does not knowingly collect personal data from a child below that age and deletes such data upon confirmation.

International Transfers

Shuk Yin Limited and its service providers may process personal data outside the customer's country of residence. Such transfers are protected by contractual safeguards that require the recipient to protect personal data to the standard described in this Privacy Policy.

Changes to This Privacy Policy

Shuk Yin Limited may amend this Privacy Policy to reflect changes in law, in payment processing, or in the operation of clothinggnqj.com. The current version is always published on this page, and material changes are communicated by email to registered customers.

Contact Us

Questions about this Privacy Policy are directed to Shuk Yin Limited at [email protected], +852 9377 7740, or 22/F, Mid-Town Commercial Centre, 414 Jaffe Road, Wan Chai.